Database to Ticksy
migration service

Extremely easy , no special knowledge or coding required. A complete Database to Ticksy data migration instrument.

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The best Database to Ticksy tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer service details.
Effortless procedure

No need to worry about scripting or continuously watch each record moved.

Just attach your source and target, pick what you need to migrate and let the system do the rest for you.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have see your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our developers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Database to Ticksy

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Ticksy.

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Retained connectivity between object and people

When migrating your records from Database to Ticksy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Database to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Database to Ticksy work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Database

    Choose and connect your Database support desk with HDM.

  • Connect Ticksy

    Give access to your Ticksy account.

  • Express your requirements

    Let us understand precisely what components of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall investigate your application and send you with a price and a scope of tasks.

  • Migrate from Database to Ticksy all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Ticksy import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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