Database to Textline
migration service
Extremely easy , no special expertise or coding required. A complete Database to Textline data migration software.
Database to Textline
The best Database to Textline tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just pick the records you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and see the wonders happening.Data completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer service information.Automated tool
Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the platforms, select records, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of clicks you will be able to choose what goes where, when it starts, and in what order.
Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Database to Textline
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Textline.Next
Sustained association between object and people
When migrating your records from Database to Textline we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to Textline work
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Get ready
Register and go to our migration service.
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Link Database
Select and connect your Database service desk with HDM.
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Connect Textline
Give access to your Textline account.
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Describe your requirements
Let us know exactly what parts of your migration you would like to adjust
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Have your requirements estimated
We shall investigate your case and send you with a total price and a scope of tasks.
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Migrate from Database to Textline all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Textline import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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