Database to SupportPortal
migration service
Trouble-free , no special expertise or coding required. A complete Database to SupportPortal data migration software.
Database to SupportPortal
The best Database to SupportPortal tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the magic happening.Data completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support details.Easy procedure
You don’t have to bother about scripting or constantly control each piece of info moved.
Just link your source and target, tick what you want to migrate and allow the tool deal with the rest for you.
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can see your passwords or other information.
You can be sure that with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Database to SupportPortal
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in SupportPortal.Next
Sustained connectivity between object and people
When migrating your records from Database to SupportPortal we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to SupportPortal
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to SupportPortal work
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Get ready
Sign up and go to our migration service.
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Connect Database
Select and link your Database support desk with HDM.
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Link SupportPortal
Give access to your SupportPortal account.
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Express your requirements
Let us understand precisely what parts of your migration you would like to fine-tune
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Have your needs estimated
We'll research your case and get back to you with a price and a scope of tasks.
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Migrate from Database to SupportPortal everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your SupportPortal import
Our team would be more than happy to run a personalized migration if you have particular needs.
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