Database to SmarterTrack
Trouble-free , no special knowledge or programming required. A complete Database to SmarterTrack data migration software.
Trustworthy and SafeYour passwords along with records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & PreciseWe've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information
Strong safety of your dataThe migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in SmarterTrack.
Sustained relation between object and peopleWhen migrating your records from Database to SmarterTrack we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Database to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Database to SmarterTrack work
Sign up and go to our migration software.
Pick and connect your Database support desk with HDM.
Grant the right to access your SmarterTrack account.
Clarify your requirements
Let us know exactly what aspects of your migration you wish to adjust
Get your needs estimated
We shall research your application and send you with a the overall cost and a scope of tasks.
Migrate from Database to SmarterTrack everything
Transfer all your customer service information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT