Database to Simple IT Helpdesk
migration service
Extremely easy , no special expertise or programming required. A complete Database to Simple IT Helpdesk data migration instrument.
Database to Simple IT Helpdesk
The best Database to Simple IT Helpdesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.Simple and easy process
No need to worry about coding or constantly watch each piece of info transferred.
Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
Information is key which is why we developed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You’re in control
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from Database to Simple IT Helpdesk
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Simple IT Helpdesk.Next
Sustained association between object and people
When migrating your records from Database to Simple IT Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to Simple IT Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to Simple IT Helpdesk work
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Get ready
Sign up and go to our migration software.
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Link Database
Select and connect your Database service desk with HDM.
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Connect Simple IT Helpdesk
Give access to your Simple IT Helpdesk account.
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Explain your requirements
Let us understand precisely what elements of your migration you wish to tweak
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Get your requirements estimated
We'll investigate your case and send you with a the overall cost and a scope of work.
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Migrate from Database to Simple IT Helpdesk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Simple IT Helpdesk import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
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