Database to ServiceTonic
migration service
Smooth , no special knowledge or coding required. A complete Database to ServiceTonic data migration instrument.
Database to ServiceTonic
Your best tool for Database to ServiceTonic data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.Automated migration
Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as possible.
Connect the platforms, select data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Database to ServiceTonic
Strong safety of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in ServiceTonic.Next
Sustained connection between object and people
When migrating your data from Database to ServiceTonic we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Database to ServiceTonic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to ServiceTonic work
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Prepare
Register and go to our migration service.
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Connect Database
Choose and connect your Database service desk with HDM.
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Connect ServiceTonic
Give access to your ServiceTonic account.
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Clarify your requirements
Let us know exactly what aspects of your migration you wish to fine-tune
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Have your preferences estimated
We will investigate your case and get back to you with a total price and a scope of work.
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Migrate from Database to ServiceTonic all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ServiceTonic import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
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