Database to ServicePRO
migration service

Smooth , no special know how or coding required. A complete Database to ServicePRO data migration tool.

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Your best tool for Database to ServicePRO data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose the records you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and see the magic happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer service details.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just attach your source and target, choose what you want to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Database to ServicePRO

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in ServicePRO.

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Sustained association between object and people

When migrating your data from Database to ServicePRO we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to ServicePRO work

  • Prepare

    Register and go to our migration tool.

  • Select and connect your Database support desk with HDM.

  • Connect ServicePRO

    Grant the right to access your ServicePRO account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Database to ServicePRO all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServicePRO import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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