Database to Sentiment
migration service
Trouble-free , no special expertise or coding required. A complete Database to Sentiment data migration instrument.
Database to Sentiment
The best Database to Sentiment tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.Data completion
Move your help desk records in full to make certain that no ticket has lost vital customer service details.Effortless process
You don’t have to bother about scripting or constantly control each piece of info transferred.
Just attach both platforms, pick what you need to take to a new database and allow the system do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.
Security is priority
You data is everything which is why we designed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few clicks it is possible to pick what goes where, when it starts, and how.
Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Great service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Database to Sentiment
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Sentiment.Next
Retained relation between object and people
When migrating your records from Database to Sentiment we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to Sentiment
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to Sentiment work
-
Get ready
Register and go to our migration tool.
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Connect Database
Pick and connect your Database support desk with HDM.
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Connect Sentiment
Give the right to access your Sentiment account.
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Detail your business needs
Let us know exactly what aspects of your migration you would like to modify
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Have your needs estimated
We will analyze your case and get back to you with a the overall cost and a scope of work.
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Migrate from Database to Sentiment all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Sentiment import
Our team would be more than happy to run a personalized migration if you have particular needs.
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