Database to RingCentral Engage Digital
migration service
Extremely easy , no special expertise or coding required. A complete Database to RingCentral Engage Digital data migration instrument.
Database to RingCentral Engage Digital
The best Database to RingCentral Engage Digital tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer service details.Automated tool
Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.
Link the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is key which is why we designed a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to pick what goes where, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from Database to RingCentral Engage Digital
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in RingCentral Engage Digital.Next
Retained relation between object and people
When migrating your records from Database to RingCentral Engage Digital we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Database to RingCentral Engage Digital
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to RingCentral Engage Digital work
-
Get ready
Sign-up and go to our migration tool.
-
Connect Database
Choose and connect your Database support desk with HDM.
-
Connect RingCentral Engage Digital
Give access to your RingCentral Engage Digital account.
-
Clarify your needs
Let us know what elements of your migration you would like to tweak
-
Get your needs estimated
We will research your case and get back to you with a price range and a scope of work.
-
Migrate from Database to RingCentral Engage Digital all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your RingCentral Engage Digital import
Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…