Database to Richmond ServiceDesk
migration service

Effortless process

No need to worry about coding or continuously control each piece of info transferred.

Just link both platforms, tick what you want to migrate and allow the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we developed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in control

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.