Database to Rhino Support
migration service

Effortless , no special knowledge or programming required. A complete Database to Rhino Support data migration software.

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Your best tool for Database to Rhino Support data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just pick the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and see the miracle happening.
Record completion
Move your help desk data in full to make sure that no ticket is missing essential customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Database to Rhino Support

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Rhino Support.

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When migrating your data from Database to Rhino Support we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Rhino Support work

  • Prepare

    Sign up and go to our migration software.

  • Pick and link your Database service desk with HDM.

  • Connect Rhino Support

    Grant the right to access your Rhino Support account.

  • Express your requirements

    Let us know what elements of your migration you wish to modify

  • Have your requirements estimated

    We will analyze your application and send you with a cost and a scope of work.

  • Migrate from Database to Rhino Support all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Rhino Support import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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