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Database to Milldesk
migration service

Smooth , no special know how or programming required. A complete Database to Milldesk data migration instrument.

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Your best tool for Database to Milldesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer service information.
Simple and easy process

No need to worry about scripting or constantly control each record moved.

Just link both platforms, tick what you want to take to a new database and let the tool deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we developed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Database to Milldesk

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Milldesk.

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Maintained connection between object and people

When migrating your data from Database to Milldesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Database to Milldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Milldesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your Database service desk with HDM.

  • Connect Milldesk

    Give access to your Milldesk account.

  • Express your requirements

    Let us know what components of your migration you would like to tweak

  • Have your requirements estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Migrate from Database to Milldesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Milldesk import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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