Database to Manage Engine
Trouble-free, no special know how or programming required. A complete Database to Manage Engine data migration instrument.
The best Database to Manage Engine tool made for youThere’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition right away.
Simple transition processNo tech expertise required. Just pick what data will go to the target solution and observe the miracle happening.
Data structure maintenanceMove your help desk info in full to make certain that no ticket has lost vital customer support details.
Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.
Connect the platforms, choose data, click ok, and the migration is ready!
Your customer data migrates unite, you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.
You may be sure that with HDM no data breaches are possible.
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we work to propose the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Database to Manage Engine
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and even custom fields, thus helping you to be sure that the data end up being in the right destinations in Manage Engine.
Retained relation between object and peopleWhen migrating your records from Database to Manage Engine we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Database to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to Manage Engine work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Database to Manage Engine.
Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.
Connect Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences.
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Manage Engine everything
When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Database to Manage Engine.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
Let an expert perform your Manage Engine import
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