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Database to Magento Mirasvit HelpDesk MX
migration service

Effortless , no special knowledge or programming required. A complete Database to Magento Mirasvit HelpDesk MX data migration tool.

More details

Your best tool for Database to Magento Mirasvit HelpDesk MX data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the miracle happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost critical customer support information.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Link the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Simple & effective

In only a few clicks you will be able to select what goes where, when it goes, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Database to Magento Mirasvit HelpDesk MX

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Magento Mirasvit HelpDesk MX.

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Sustained association between object and people

When migrating your data from Database to Magento Mirasvit HelpDesk MX we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Database to Magento Mirasvit HelpDesk MX.

  • Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    Once everything's validated, find a quiet time with the least load on the support staff and start migrating from Database to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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