Database to LiveChat
Extremely easy, no special knowledge or programming required. A complete Database to LiveChat data migration instrument.
The best Database to LiveChat tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and moneySkip complex data audit and script development processes. Simply pick what data you need to migrate and set off with the transition right away.
Simple migrationNo tech knowledge or skill required. Just pick what data will go to the target solution and enjoy the miracle happening.
Data completionMove your help desk info in full to make sure that no ticket is missing essential customer support details.
Simple and easy process
You don’t have to bother about coding or constantly control each piece of info transferred.
Just link your source and target, choose what you want to migrate and allow the Migration Wizard do the remainder.
Your customer data comes unite, you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Your customer data is behind thick walls. Not even all our staff members can see your passwords or other information.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we work to offer the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Database to LiveChat
Strong privacy of your recordsThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and even custom fields, thus helping you to be sure that the data end up being in the right destinations in LiveChat.
Retained connectivity between object and peopleWhen migrating your records from Database to LiveChat we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Database to LiveChat
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to LiveChat work
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Database to LiveChat.
Fill in the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs.
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to LiveChat everything
When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Database to LiveChat.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.