Database to Kommunicate
migration service

Effortless , no special expertise or programming required. A complete Database to Kommunicate data migration software.

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Your best tool for Database to Kommunicate data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.

Connect the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Database to Kommunicate

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Kommunicate.

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Sustained connection between object and people

When migrating your data from Database to Kommunicate we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Database to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Kommunicate work

  • Prepare

    Register and go to our migration software.

  • Connect Database

    Opt and connect your Database service desk with HDM.

  • Give the right to access your Kommunicate account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We will research your application and get back to you with a price and a scope of tasks.

  • Migrate from Database to Kommunicate all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Kommunicate import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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