Database to Keeping.com
migration service

Extremely easy , no special skill set or coding required. A complete Database to Keeping.com data migration software.

More details

The best Database to Keeping.com tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to move and start the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Database to Keeping.com

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Keeping.com.

Next

Maintained connectivity between object and people

When migrating your records from Database to Keeping.com we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Database to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Database to Keeping.com work

  • Get ready

    Register and go to our migration tool.

  • Opt and link your Database service desk with HDM.

  • Grant the right to access your Keeping.com account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you want to modify

  • Get your needs estimated

    We will investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Database to Keeping.com everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Keeping.com import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Book a Call
cancel
%s
— %s