Database to Kayako
migration serviceHelp Desk Migration partner of Kayako

Smooth, no special skill set or coding required. A complete Database to Kayako data migration instrument.

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Your best tool for Database to Kayako data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and see the magic happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.
Automated migration

Afraid that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Link the help desks, pick records, click ok, and you’re done!

Data maintenance

Your information comes completeand we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Database to Kayako

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus letting you be sure that the records end up in the right places in Kayako.

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Sustained association between object and people

When migrating your data from Database to Kayako we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Kayako work

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kayako import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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