Database to Jira Software
migration service

Effortless , no special skill set or programming required. A complete Database to Jira Software data migration software.

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Your best tool for Database to Jira Software data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer support details.
Effortless procedure

No need to worry about coding or constantly watch each record transferred.

Just attach your source and target, pick what you want to migrate and allow the system deal with the rest for you.

Data maintenance

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we strive to propose the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Database to Jira Software

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Jira Software.

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Sustained association between object and people

When migrating your data from Database to Jira Software we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Jira Software work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Database to Jira Software.

  • Connect Database

    Complete the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Jira Software

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Software all data

    Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Database to Jira Software.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Jira Software import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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