Database to Integria IMS
migration service
Smooth , no special skill set or programming required. A complete Database to Integria IMS data migration instrument.
Database to Integria IMS
Your best tool for Database to Integria IMS data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply pick what data you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.Simple and easy process
You don’t have to bother about scripting or constantly control each record transferred.
Just attach your source and target, choose what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Database to Integria IMS
Strong safety of your records
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Integria IMS.Next
Sustained link between object and people
When migrating your data from Database to Integria IMS we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Database to Integria IMS
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to Integria IMS work
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Prepare
Sign-up and go to our migration wizard.
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Connect Database
Choose and connect your Database service desk with HDM.
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Connect Integria IMS
Give access to your Integria IMS account.
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Detail your requirements
Let us know exactly what components of your migration you wish to adjust
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Get your needs estimated
We shall investigate your case and get back to you with a total price and a scope of work.
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Migrate from Database to Integria IMS all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Integria IMS import
Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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