Database to IMIchat
migration service
Smooth , no special knowledge or programming required. A complete Database to IMIchat data migration tool.
Database to IMIchat
Your best tool for Database to IMIchat data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the magic happening.Record completion
Move your help desk info in full to ensure that no ticket has lost critical customer support details.Automated migration
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.
Attach the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their initial data structure intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.
Security is paramount
Information is key which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to pick what goes where, when it goes, and how.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Database to IMIchat
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in IMIchat.Next
Retained connection between object and people
When migrating your data from Database to IMIchat we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to IMIchat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to IMIchat work
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Prepare
Sign-up and go to our migration wizard.
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Connect Database
Pick and link your Database support desk with HDM.
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Connect IMIchat
Grant the right to access your IMIchat account.
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Clarify your business needs
Let us understand precisely what aspects of your migration you want to adjust
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Get your requirements estimated
We shall research your application and get back to you with a price range and a scope of work.
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Migrate from Database to IMIchat everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your IMIchat import
Our staff would be more than happy to run a customized migration if you have special needs.
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