Database to Helpy
migration service
Extremely easy , no special skill set or coding required. A complete Database to Helpy data migration tool.
Database to Helpy
The best Database to Helpy tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer service details.Easy process
You don’t have to bother about scripting or continuously control each record moved.
Just link both platforms, tick what you want to migrate and let the tool do the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we developed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Database to Helpy
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Helpy.Next
Retained link between object and people
When migrating your records from Database to Helpy we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to Helpy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to Helpy work
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Get ready
Register and go to our migration tool.
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Link Database
Select and connect your Database support desk with HDM.
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Connect Helpy
Give the right to access your Helpy account.
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Describe your requirements
Let us understand precisely what elements of your migration you want to modify
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Get your requirements estimated
We shall research your application and get back to you with a total price and a scope of tasks.
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Migrate from Database to Helpy everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Helpy import
Our team would be more than happy to perform a custom migration in case you have special needs.
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