Database to HelpSite
migration service
Smooth , no special skill set or coding required. A complete Database to HelpSite data migration tool.
Database to HelpSite
Your best tool for Database to HelpSite data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the magic happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.Easy process
No need to worry about scripting or constantly control each record transferred.
Just link both platforms, choose what you want to take to a new database and let the system do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Database to HelpSite
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in HelpSite.Next
Sustained association between object and people
When migrating your data from Database to HelpSite we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to HelpSite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to HelpSite work
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Prepare
Sign-up and go to our migration service.
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Connect Database
Select and connect your Database service desk with HDM.
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Link HelpSite
Give access to your HelpSite account.
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Explain your requirements
Let us understand precisely what components of your migration you wish to modify
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Have your needs estimated
We shall analyze your case and get back to you with a price and a scope of work.
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Migrate from Database to HelpSite everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your HelpSite import
Our staff would be more than happy to perform a customized migration if you have special needs.
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