Database to HelpDesk
Smooth, no special knowledge or coding required. A complete Database to HelpDesk data migration instrument.
Your best tool for Database to HelpDesk data migrationNo need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resourcesSkip the platform analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Simple migrationNo tech knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.
Record completionMove your help desk info in full to ensure that no ticket is missing essential customer service information.
No need to worry about coding or constantly watch each record transferred.
Just link your source and target, tick what you want to migrate and let the tool do the rest for you.
Your information comes completeand we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks will take place.
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
As a migration service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Database to HelpDesk
Strong privacy of your recordsThe migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus letting you be sure that the records end up in the right places in HelpDesk.
Retained relation between object and peopleWhen migrating your data from Database to HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Database to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to HelpDesk work
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.