Database to Groove
Effortless, no special expertise or programming required. A complete Database to Groove data migration instrument.
Your best tool for Database to Groove data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Just pick what data you need to transfer and start the transition right away.
Effortless migrationNo special knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Record completionMigrate your help desk info in full to make certain that no ticket is missing essential customer service information.
No need to worry about scripting or constantly control each record moved.
Just attach your source and target, pick what you want to take to a new database and let the system deal with the rest for you.
Your customer info comes completeand we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
As a migration service supplier, we work to offer the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Database to Groove
Strong security of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the records end up in the right places in Groove.
Maintained relation between object and peopleWhen migrating your data from Database to Groove we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Database to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to Groove work
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a professional run your Groove import
Blog Articles You Might Find Useful
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…