Database to FirstOne HelpDesk
migration service
Trouble-free , no special skill set or coding required. A complete Database to FirstOne HelpDesk data migration tool.
Database to FirstOne HelpDesk
The best Database to FirstOne HelpDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the miracle happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.
Connect the help desks, pick data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
Information is key which is why we created a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to pick what goes where, when it goes, and how.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer service, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from Database to FirstOne HelpDesk
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in FirstOne HelpDesk.Next
Maintained connectivity between object and people
When migrating your records from Database to FirstOne HelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Database to FirstOne HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to FirstOne HelpDesk work
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Get ready
Sign up and go to our migration tool.
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Connect Database
Choose and link your Database support desk with HDM.
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Connect FirstOne HelpDesk
Grant the right to access your FirstOne HelpDesk account.
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Explain your requirements
Let us understand precisely what components of your migration you want to tweak
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Get your preferences estimated
We shall investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from Database to FirstOne HelpDesk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your FirstOne HelpDesk import
Our team would be more than happy to perform a personalized migration if you have special needs.
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