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Database to EvantoDesk
migration service

Effortless , no special know how or programming required. A complete Database to EvantoDesk data migration tool.

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Your best tool for Database to EvantoDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach your source and target, choose what you need to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick what goes where, when it goes, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Database to EvantoDesk

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in EvantoDesk.

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Maintained association between object and people

When migrating your data from Database to EvantoDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Database to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to EvantoDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Database

    Choose and link your Database support desk with HDM.

  • Connect EvantoDesk

    Grant the right to access your EvantoDesk account.

  • Describe your requirements

    Let us know exactly what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We'll investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Database to EvantoDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your EvantoDesk import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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