Database to elevio
migration service
Extremely easy , no special knowledge or coding required. A complete Database to elevio data migration tool.
Database to elevio
The best Database to elevio tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the miracle happening.Data completion
Move your help desk records in full to make certain that no ticket has lost vital customer service information.Easy procedure
You don’t have to bother about scripting or constantly control each record transferred.
Just link both platforms, pick what you need to take to a new database and allow the system do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we designed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Simple & effective
In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.
Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Database to elevio
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in elevio.Next
Retained association between object and people
When migrating your records from Database to elevio we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Database to elevio
Help Desk Objects
-
Tickets
with replies, notes and attachments
-
Contact
-
Companies
-
Agents
-
Agents Groups
Knowledge Base Objects
-
Articles
with images and attachments
-
Categories
-
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to elevio work
-
Get ready
Register and go to our migration service.
-
Connect Database
Choose and connect your Database service desk with HDM.
-
Connect elevio
Grant the right to access your elevio account.
-
Clarify your requirements
Let us know exactly what elements of your migration you want to fine-tune
-
Get your needs estimated
We shall analyze your case and get back to you with a price and a scope of work.
-
Migrate from Database to elevio everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your elevio import
Our team would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
What is a Support Ticket & How To Use One
There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…
Data Migration 101
Data Migration Strategies That Actually Work
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…
