Database to devContact
migration service
Trouble-free , no special know how or coding required. A complete Database to devContact data migration tool.
Database to devContact
The best Database to devContact tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply choose what data you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support details.Effortless procedure
No need to worry about coding or constantly watch each record moved.
Just link both platforms, choose what you want to take to a new database and allow the system deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is key which is why we designed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Database to devContact
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in devContact.Next
Retained link between object and people
When migrating your records from Database to devContact we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Database to devContact
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Database to devContact work
-
Get ready
Register and go to our migration tool.
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Connect Database
Opt and link your Database support desk with HDM.
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Connect devContact
Grant the right to access your devContact account.
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Explain your requirements
Let us know exactly what parts of your migration you need to adjust
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Get your needs estimated
We will analyze your case and send you with a cost and a scope of tasks.
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Migrate from Database to devContact everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your devContact import
Our team would be more than happy to perform a customized migration if you have special needs.
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