Database to Cayzu
migration service

Trouble-free , no special knowledge or programming required. A complete Database to Cayzu data migration instrument.

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The best Database to Cayzu tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on what data you need to move and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and enjoy the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer support details.
Effortless process

You don’t have to bother about coding or continuously control each record moved.

Just attach your source and target, pick what you want to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members can see your credentials or records.

You can be certain with HDM no data breaches are possible.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we work to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Database to Cayzu

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Cayzu.

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When migrating your records from Database to Cayzu we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Database to Cayzu work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Database support desk with HDM.

  • Connect Cayzu

    Grant access to your Cayzu account.

  • Explain your needs

    Let us know what aspects of your migration you need to fine-tune

  • Have your needs estimated

    We shall investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from Database to Cayzu all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Cayzu import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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