Database to Casengo
migration service

Smooth , no special skill set or programming required. A complete Database to Casengo data migration instrument.

More details

Your best tool for Database to Casengo data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about coding or continuously control each record transferred.

Just attach your source and target, tick what you need to take to a new database and let the Migration Wizard deal with the remainder.

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to select what goes where, when it goes, and how.

Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Database to Casengo

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Casengo.

Next

Sustained relation between object and people

When migrating your data from Database to Casengo we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Database to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to Casengo work

  • Prepare

    Register and go to our migration wizard.

  • Connect Database

    Pick and connect your Database service desk with HDM.

  • Connect Casengo

    Grant the right to access your Casengo account.

  • Express your requirements

    Let us know what parts of your migration you would like to adjust

  • Get your needs estimated

    We'll research your application and get back to you with a price and a scope of work.

  • Migrate from Database to Casengo all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Casengo import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Book a Call
cancel
%s
— %s