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Database to BSI Contact Center
migration service

Extremely easy , no special know how or coding required. A complete Database to BSI Contact Center data migration software.

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The best Database to BSI Contact Center tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and see the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Attach the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we created a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Database to BSI Contact Center

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in BSI Contact Center.

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Maintained association between object and people

When migrating your records from Database to BSI Contact Center we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to BSI Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Database to BSI Contact Center work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and connect your Database service desk with HDM.

  • Give access to your BSI Contact Center account.

  • Detail your business needs

    Let us know what components of your migration you wish to adjust

  • Get your preferences estimated

    We shall analyze your case and send you with a cost and a scope of work.

  • Migrate from Database to BSI Contact Center everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your BSI Contact Center import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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