Database to bold360
migration service

Effortless , no special expertise or programming required. A complete Database to bold360 data migration tool.

More details

Your best tool for Database to bold360 data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.
Easy process

No need to worry about scripting or constantly watch each record transferred.

Just attach both platforms, tick what you want to take to a new database and allow the tool deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we developed a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Database to bold360

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in bold360.

Next

Maintained connection between object and people

When migrating your data from Database to bold360 we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Database to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Database to bold360 work

  • Prepare

    Register and go to our migration software.

  • Connect Database

    Opt and link your Database service desk with HDM.

  • Grant the right to access your bold360 account.

  • Explain your requirements

    Let us know exactly what components of your migration you wish to adjust

  • Get your requirements estimated

    We will investigate your case and send you with a price range and a scope of work.

  • Migrate from Database to bold360 all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your bold360 import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Book a Call
cancel
%s
— %s