Database to AzureDesk
migration service

Extremely easy , no special skill set or programming required. A complete Database to AzureDesk data migration software.

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The best Database to AzureDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Database to AzureDesk

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in AzureDesk.

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Retained connectivity between object and people

When migrating your records from Database to AzureDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Database to AzureDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Database

    Select and connect your Database service desk with HDM.

  • Grant access to your AzureDesk account.

  • Express your business needs

    Let us know what elements of your migration you wish to modify

  • Have your needs estimated

    We'll analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from Database to AzureDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your AzureDesk import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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