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Database to Axios assyst
migration service

Trouble-free , no special knowledge or coding required. A complete Database to Axios assyst data migration software.

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The best Database to Axios assyst tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and observe the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.
Effortless process

No need to worry about scripting or constantly control each record transferred.

Just attach your source and target, choose what you need to migrate and allow the system do the rest for you.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our team members have see your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Simple & effective

In just a couple of clicks it is possible to pick what goes where, when it starts, and how.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Database to Axios assyst

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Axios assyst.

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Maintained relation between object and people

When migrating your records from Database to Axios assyst we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Database to Axios assyst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Database to Axios assyst work

  • Get ready

    Sign-up and go to our migration tool.

  • Select and connect your Database support desk with HDM.

  • Connect Axios assyst

    Give the right to access your Axios assyst account.

  • Detail your requirements

    Let us know what parts of your migration you want to fine-tune

  • Get your needs estimated

    We will research your case and get back to you with a price and a scope of work.

  • Migrate from Database to Axios assyst all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Axios assyst import

Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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