Database to ActiveSeries Suite
migration service
Effortless , no special expertise or programming required. A complete Database to ActiveSeries Suite data migration tool.
Database to ActiveSeries Suite
Your best tool for Database to ActiveSeries Suite data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just decide on what data you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and enjoy the magic happening.Record completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer service information.Automated migration
Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as possible.
Link the platforms, pick data, click ok, and you’re done!
Intact connections
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we designed a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Simple & effective
In only a couple of clicks it will be possible to select the data arrangement, when it starts, and in what order.
Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Database to ActiveSeries Suite
Strong security of your data
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in ActiveSeries Suite.Next
Maintained relation between object and people
When migrating your data from Database to ActiveSeries Suite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Database to ActiveSeries Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Database to ActiveSeries Suite work
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Prepare
Sign up and go to our migration wizard.
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Link Database
Select and connect your Database service desk with HDM.
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Link ActiveSeries Suite
Give access to your ActiveSeries Suite account.
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Clarify your needs
Let us know what parts of your migration you wish to adjust
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Have your needs estimated
We shall analyze your case and send you with a price and a scope of work.
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Migrate from Database to ActiveSeries Suite everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ActiveSeries Suite import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
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