CustomerFirst to Zent.io
migration service
Trouble-free , no special knowledge or coding required. A complete CustomerFirst to Zent.io data migration software.
CustomerFirst to Zent.io
The best CustomerFirst to Zent.io tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the wonders happening.Data completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer service details.Simple and easy procedure
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, tick what you want to migrate and allow the Migration Wizard do the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we created a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Zent.io
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Zent.io.Next
Maintained connection between object and people
When migrating your records from CustomerFirst to Zent.io we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Zent.io
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Zent.io work
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Get ready
Sign up and go to our migration tool.
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Connect CustomerFirst
Opt and connect your CustomerFirst support desk with HDM.
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Connect Zent.io
Give the right to access your Zent.io account.
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Express your business needs
Let us know exactly what parts of your migration you wish to adjust
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Have your preferences estimated
We shall research your application and send you with a price range and a scope of work.
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Migrate from CustomerFirst to Zent.io everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Zent.io import
Our team would be more than happy to run a customized migration if you have particular needs.
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