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CustomerFirst to Vision Helpdesk
migration service

Trouble-free , no special knowledge or programming required. A complete CustomerFirst to Vision Helpdesk data migration tool.

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The best CustomerFirst to Vision Helpdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the magic happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support information.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, choose records, click ok, and you’re done!

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In only a couple of clicks it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from CustomerFirst to Vision Helpdesk

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Vision Helpdesk.

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Maintained association between object and people

When migrating your records from CustomerFirst to Vision Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to Vision Helpdesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and link your CustomerFirst service desk with HDM.

  • Connect Vision Helpdesk

    Grant access to your Vision Helpdesk account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Have your preferences estimated

    We'll analyze your application and send you with a total price and a scope of work.

  • Migrate from CustomerFirst to Vision Helpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Vision Helpdesk import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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