CustomerFirst to Vision Helpdesk
migration service
Trouble-free , no special knowledge or programming required. A complete CustomerFirst to Vision Helpdesk data migration tool.
CustomerFirst to Vision Helpdesk
The best CustomerFirst to Vision Helpdesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just decide on customer info you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the magic happening.Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support information.Automated tool
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.
Link the platforms, choose records, click ok, and you’re done!
Data dependency
Your customer data comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.
You can be certain with HDM no hacker attacks are possible.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a couple of clicks it will be possible to pick what goes where, when it goes, and in what order.
Our tech engineers considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Vision Helpdesk
Strong security of your data
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Vision Helpdesk.Next
Maintained association between object and people
When migrating your records from CustomerFirst to Vision Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Vision Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Vision Helpdesk work
-
Get ready
Sign up and go to our migration wizard.
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Link CustomerFirst
Select and link your CustomerFirst service desk with HDM.
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Connect Vision Helpdesk
Grant access to your Vision Helpdesk account.
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Clarify your needs
Let us know exactly what aspects of your migration you would like to tweak
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Have your preferences estimated
We'll analyze your application and send you with a total price and a scope of work.
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Migrate from CustomerFirst to Vision Helpdesk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Vision Helpdesk import
Our team would be more than happy to run a customized migration in case you have specific demands.
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