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CustomerFirst to USU Valuemation (ITSDM)
migration service

Trouble-free , no special knowledge or coding required. A complete CustomerFirst to USU Valuemation (ITSDM) data migration software.

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The best CustomerFirst to USU Valuemation (ITSDM) tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from CustomerFirst to USU Valuemation (ITSDM)

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in USU Valuemation (ITSDM).

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Sustained connectivity between object and people

When migrating your records from CustomerFirst to USU Valuemation (ITSDM) we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to USU Valuemation (ITSDM) work

  • Get ready

    Register and go to our migration service.

  • Choose and link your CustomerFirst support desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Outline your requirements

    Let us know what elements of your migration you wish to adjust

  • Have your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from CustomerFirst to USU Valuemation (ITSDM) all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your USU Valuemation (ITSDM) import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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