CustomerFirst to USU Smart Link
migration service
Trouble-free , no special knowledge or programming required. A complete CustomerFirst to USU Smart Link data migration software.
CustomerFirst to USU Smart Link
The best CustomerFirst to USU Smart Link tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just pick the records you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and see the wonders happening.Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer service information.Simple and easy procedure
No need to worry about coding or constantly watch each record moved.
Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard deal with the remainder.
Intact connections
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we created a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from CustomerFirst to USU Smart Link
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in USU Smart Link.Next
Maintained connection between object and people
When migrating your records from CustomerFirst to USU Smart Link we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to USU Smart Link
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to USU Smart Link work
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Get ready
Register and go to our migration wizard.
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Connect CustomerFirst
Select and connect your CustomerFirst service desk with HDM.
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Connect USU Smart Link
Give the right to access your USU Smart Link account.
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Express your business needs
Let us know what aspects of your migration you wish to fine-tune
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Get your preferences estimated
We'll investigate your case and send you with a the overall cost and a scope of tasks.
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Migrate from CustomerFirst to USU Smart Link all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your USU Smart Link import
Our team would be more than happy to run a custom migration if you have specific requirements.
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