CustomerFirst to Trakdesk
migration service
Effortless , no special know how or programming required. A complete CustomerFirst to Trakdesk data migration software.
CustomerFirst to Trakdesk
Your best tool for CustomerFirst to Trakdesk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the miracle happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer service details.Easy process
No need to worry about scripting or constantly watch each record transferred.
Just link both platforms, choose what you need to take to a new database and let the Migration Wizard do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we developed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to choose what goes where, when it starts, and how.
Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always strive to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to Trakdesk
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in Trakdesk.Next
Retained association between object and people
When migrating your data from CustomerFirst to Trakdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Trakdesk work
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Prepare
Register and go to our migration software.
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Link CustomerFirst
Opt and connect your CustomerFirst support desk with HDM.
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Connect Trakdesk
Give the right to access your Trakdesk account.
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Express your needs
Let us know exactly what elements of your migration you need to tweak
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Get your requirements estimated
We will investigate your case and send you with a cost and a scope of work.
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Migrate from CustomerFirst to Trakdesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Trakdesk import
Our staff would be more than happy to perform a personalized migration in case you have special needs.
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