CustomerFirst to Track-It!
migration service
Smooth , no special know how or programming required. A complete CustomerFirst to Track-It! data migration tool.
CustomerFirst to Track-It!
Your best tool for CustomerFirst to Track-It! data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on customer info you need to migrate and set off with the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the new platform and observe the miracle happening.Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer service information.Simple and easy procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just link your source and target, tick what you want to migrate and let the Migration Wizard do the remainder.
Data maintenance
Your customer info migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can be sure that with HDM no data breaches are possible.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to Track-It!
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Track-It!.Next
Sustained association between object and people
When migrating your data from CustomerFirst to Track-It! we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Track-It! work
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Prepare
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from CustomerFirst to Track-It!.
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Link CustomerFirst
Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Connect Track-It!
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Track-It! everything
When everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from CustomerFirst to Track-It!.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Track-It! import
Our staff would be more than happy to perform a custom migration if you have specific demands.
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