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CustomerFirst to TOPdesk
migration service

Extremely easy , no special know how or programming required. A complete CustomerFirst to TOPdesk data migration software.

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The best CustomerFirst to TOPdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support details.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just attach your source and target, pick what you need to take to a new database and let the tool do the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.

You can be certain with HDM no data breaches will take place.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from CustomerFirst to TOPdesk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in TOPdesk.

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Sustained connection between object and people

When migrating your records from CustomerFirst to TOPdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to TOPdesk work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from CustomerFirst to TOPdesk.

  • Connect CustomerFirst

    Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk everything

    Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from CustomerFirst to TOPdesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your TOPdesk import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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