CustomerFirst to TOPdesk
migration service
Extremely easy , no special know how or programming required. A complete CustomerFirst to TOPdesk data migration software.
CustomerFirst to TOPdesk
The best CustomerFirst to TOPdesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the new solution and observe the miracle happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support details.Effortless process
You don’t have to bother about coding or continuously control each record transferred.
Just attach your source and target, pick what you need to take to a new database and let the tool do the rest for you.
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.
You can be certain with HDM no data breaches will take place.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In only a few clicks you will be able to pick the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from CustomerFirst to TOPdesk
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in TOPdesk.Next
Sustained connection between object and people
When migrating your records from CustomerFirst to TOPdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to TOPdesk work
-
Get ready
Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from CustomerFirst to TOPdesk.
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Connect CustomerFirst
Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Link TOPdesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to TOPdesk everything
Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from CustomerFirst to TOPdesk.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your TOPdesk import
Our team would be more than happy to perform a custom migration if you have special requirements.
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