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CustomerFirst to TeamSupport
migration service

Smooth , no special skill set or programming required. A complete CustomerFirst to TeamSupport data migration instrument.

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Your best tool for CustomerFirst to TeamSupport data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service details.
Simple and easy process

No need to worry about scripting or continuously control each piece of info moved.

Just attach your source and target, tick what you want to migrate and let the tool do the remainder.

Data maintenance

Your customer info comes unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from CustomerFirst to TeamSupport

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in TeamSupport.

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Retained connection between object and people

When migrating your data from CustomerFirst to TeamSupport we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to TeamSupport work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from CustomerFirst to TeamSupport.

  • Connect CustomerFirst

    Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect TeamSupport

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport everything

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from CustomerFirst to TeamSupport.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your TeamSupport import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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