CustomerFirst to TeamSupport
migration service
Smooth , no special skill set or programming required. A complete CustomerFirst to TeamSupport data migration instrument.
CustomerFirst to TeamSupport
Your best tool for CustomerFirst to TeamSupport data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and observe the miracle happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service details.Simple and easy process
No need to worry about scripting or continuously control each piece of info moved.
Just attach your source and target, tick what you want to migrate and let the tool do the remainder.
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to TeamSupport
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in TeamSupport.Next
Retained connection between object and people
When migrating your data from CustomerFirst to TeamSupport we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to TeamSupport
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to TeamSupport work
-
Prepare
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from CustomerFirst to TeamSupport.
-
Connect CustomerFirst
Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.
-
Connect TeamSupport
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
-
Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to TeamSupport everything
When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from CustomerFirst to TeamSupport.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your TeamSupport import
Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Data Migration 101
Rules To Follow During A Data Migration
Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…