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CustomerFirst to SteadyPoint Office 365 Help desk
migration service

Effortless , no special expertise or coding required. A complete CustomerFirst to SteadyPoint Office 365 Help desk data migration instrument.

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Your best tool for CustomerFirst to SteadyPoint Office 365 Help desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated migration

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Link the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from CustomerFirst to SteadyPoint Office 365 Help desk

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in SteadyPoint Office 365 Help desk.

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Maintained connection between object and people

When migrating your data from CustomerFirst to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect CustomerFirst

    Choose and link your CustomerFirst service desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Grant the right to access your SteadyPoint Office 365 Help desk account.

  • Clarify your needs

    Let us know what components of your migration you would like to fine-tune

  • Get your requirements estimated

    We shall analyze your case and get back to you with a price range and a scope of work.

  • Migrate from CustomerFirst to SteadyPoint Office 365 Help desk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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