CustomerFirst to Sightcall
migration service
Smooth , no special knowledge or programming required. A complete CustomerFirst to Sightcall data migration instrument.
CustomerFirst to Sightcall
Your best tool for CustomerFirst to Sightcall data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer service information.Simple and easy procedure
No need to worry about scripting or continuously control each piece of info transferred.
Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard do the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you left it.
Security is paramount
Information is everything which is why we created a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to Sightcall
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Sightcall.Next
Maintained relation between object and people
When migrating your data from CustomerFirst to Sightcall we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Sightcall work
Prepare
Sign up and go to our migration wizard.
Link CustomerFirst
Choose and connect your CustomerFirst service desk with HDM.
Link Sightcall
Grant the right to access your Sightcall account.
Clarify your needs
Let us know what parts of your migration you want to adjust
Have your preferences estimated
We shall investigate your application and get back to you with a the overall cost and a scope of work.
Migrate from CustomerFirst to Sightcall everything
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Sightcall import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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