CustomerFirst to ServiceNow
migration service
Trouble-free , no special know how or programming required. A complete CustomerFirst to ServiceNow data migration tool.
CustomerFirst to ServiceNow
The best CustomerFirst to ServiceNow tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just pick customer info you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the new solution and observe the wonders happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks you will be able to pick the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from CustomerFirst to ServiceNow
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in ServiceNow.Next
Retained connection between object and people
When migrating your records from CustomerFirst to ServiceNow we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to ServiceNow work
-
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from CustomerFirst to ServiceNow.
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Connect CustomerFirst
Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.
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Link ServiceNow
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceNow everything
When everything's validated, choose a quiet time with the least load on the support department and begin migrating from CustomerFirst to ServiceNow.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceNow import
Our team would be more than happy to perform a custom migration if you have special requirements.
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