Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

CustomerFirst to Seraph Help Desk
migration service

Trouble-free , no special knowledge or programming required. A complete CustomerFirst to Seraph Help Desk data migration tool.

More details

The best CustomerFirst to Seraph Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and enjoy the wonders happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we developed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Simple & effective

In only a few clicks it is possible to select what goes where, when it starts, and in what order.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from CustomerFirst to Seraph Help Desk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Seraph Help Desk.

Next

Sustained relation between object and people

When migrating your records from CustomerFirst to Seraph Help Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from CustomerFirst to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to Seraph Help Desk work

  • Get ready

    Sign up and go to our migration software.

  • Connect CustomerFirst

    Select and connect your CustomerFirst support desk with HDM.

  • Connect Seraph Help Desk

    Give access to your Seraph Help Desk account.

  • Detail your business needs

    Let us know exactly what parts of your migration you would like to fine-tune

  • Get your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from CustomerFirst to Seraph Help Desk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Seraph Help Desk import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly …

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high …

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the …

Book a Call
cancel
%s
— %s