CustomerFirst to Sentiment
migration service
Smooth , no special skill set or coding required. A complete CustomerFirst to Sentiment data migration instrument.
CustomerFirst to Sentiment
Your best tool for CustomerFirst to Sentiment data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and observe the magic happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer service information.Automated migration
Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Link the help desks, choose data, click ok, and the migration is ready!
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our team members have access to your passwords or other information.
You can rest assured that with HDM no hacker attacks will take place.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to Sentiment
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Sentiment.Next
Maintained relation between object and people
When migrating your data from CustomerFirst to Sentiment we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Sentiment
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Sentiment work
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Prepare
Register and go to our migration tool.
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Link CustomerFirst
Pick and connect your CustomerFirst service desk with HDM.
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Link Sentiment
Give access to your Sentiment account.
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Describe your needs
Let us know what aspects of your migration you want to fine-tune
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Have your preferences estimated
We'll investigate your case and get back to you with a price and a scope of work.
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Migrate from CustomerFirst to Sentiment everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Sentiment import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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