CustomerFirst to Salesforce Service Cloud
migration service
Extremely easy , no special expertise or coding required. A complete CustomerFirst to Salesforce Service Cloud data migration instrument.
CustomerFirst to Salesforce Service Cloud
The best CustomerFirst to Salesforce Service Cloud tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick the records you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and see the magic happening.Data completion
Transfer your help desk records in full to make sure that no ticket is missing vital customer support information.Automated tool
Scared that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.
Attach the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members can access to your credentials or records.
You can be certain with HDM no data breaches are possible.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to propose the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Salesforce Service Cloud
Strong safety of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Salesforce Service Cloud.Next
Sustained association between object and people
When migrating your records from CustomerFirst to Salesforce Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Salesforce Service Cloud work
-
Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from CustomerFirst to Salesforce Service Cloud.
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Link CustomerFirst
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Connect Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Salesforce Service Cloud everything
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from CustomerFirst to Salesforce Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Salesforce Service Cloud import
Our team would be more than happy to run a custom migration in case you have particular requirements.
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